Live Casino Visits Coordinator

ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry. 

We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver. 

This role is with the ARRISE group powering Pragmatic Play. 

 

• Coordinating with all required teams regarding client or other teams’ visits, conferences or endeavors which translate into requirements from LC team;
• Ensuring all relevant parties receive timely, complete and relevant information about such visits;
• Arranging transportation and any necessary reservations for client visits;
• Taking care of necessary documentation for studio tours;
• Creating tour paths based on commercial requirements and carrying out inspections of said areas, requesting and following up on the issues getting resolved prior to the tours;
• Arranging dealers scheduling changes for targeted studios as necessary (for meet and greet with dealers);
• In charge of organizational details during visits, including coordination of waiters, serving times, food and drinks display;
• Ensuring that client visit checklist is applied and that any modifications requested by management are applied immediately, including necessary purchases through approved channels;
• Gathering requirements, placing orders for required props, uniforms or merchandise and arranging shipment to the appropriate locations;
• Supporting event planning activities when needed & possible (Christmas parties, festive food days etc.;
• Attending all studio tours and associated events as required;
• Willing to travel to other studios or to events if required;
• Mon-Fri office hours schedule otherwise.

Requirements: 

• English skills minimum B2;
• PC knowledge – Excel, Word, Powerpoint;
• Experience / interest and an eye for basic graphic design (symmetry, alignment, colour compatibility);
• Experience / interest and an eye for clothes design;
• Ability to multitask and juggle shifting priorities;
• Experience dealing with vendors or clients, including foreigners (example: front desk, office management, customer support, account management);
• Great organizational skills and attention to detail;
• Experience in hospitality is a plus, alongside knowledge of Bucharest restaurants & nightlife;
• Experience with high value customers is a plus;
• Minimum 3 months in the company.

#LI-DNI

#LI-GB1 #LI-Onsite based