Bulgaria
Canada
Latvia
Malta
Romania
Serbia
Description
Ensuring Excellence in Live Casino support with Unmatched Quality Control
Role Description:
We are seeking a meticulous and dedicated individual to join our team as a QC Specialist. In this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. You will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed.
Responsibilities:
- Product Quality Assessment: Conduct live assessments of all company products, ensuring adherence to quality standards.
- Performance Reviews: Evaluate the performance of dealers and presenters to ensure they meet the company’s quality standards.
- Issue Reporting: Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.
- Technical Monitoring: Ensure the live studio equipment is functioning flawlessly through regular technical checks.
- Quality Procedures Compliance: Follow and enforce all Quality Control Department policies and procedures for live casino products.
- Live Monitoring: Continuously monitor live products to ensure quality standards are consistently met.
Candidate Requirements:
- Experience with Live Casino Technology: Familiarity with the specific technology and equipment used in live casino environments.
- Knowledge of Industry Regulations: Awareness of industry regulations and standards related to live casino operations.
- Attention to Detail: High level of accuracy and problem-solving abilities, with a focus on quality.
- Technical Skills: PC literate with advanced knowledge of Microsoft 365 and other relevant software.
- Communication Skills: Strong interpersonal and communication skills, both verbal and written.
- Language: Proficient in English, excellent written and verbal communication.
Nice to have:
- Time Management: Strong time management skills, with the ability to produce quality work both independently and as part of a team.
- Adaptability: Ability to thrive in a fast-paced environment and adapt to changing circumstances.
What we offer in exchange:
- Competitive salary.
- Additional earnings of 500 euros for each successful job referral to ARRISE.
- Private health insurance from day one.
- FitPass membership for sports activities and discounts at popular brands after 3 months.
- An exceptional studio space in a modern office building in New Belgrade.
- International work environment.
- Opportunities for advancement to higher positions in online casino.
Ready to Elevate Your Career? Join ARRISE Today!
About Us
ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver.
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