Description
About us:
ARRISE is a leading supplier of player-favourite content to the iGaming industry.
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.
ARRISE is a leading supplier of player-favourite content to the iGaming industry.
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.
What you would be doing:
- Supervise, motivate, and coach personnel within the operation department to ensure a high level of performance and efficiency.
- Monitor staffing levels to ensure adequate coverage for games and tables during each shift. Organize staff rotations, manage days off, and arrange substitute employees as needed.
- Enforce game policies and procedures established by the company to maintain integrity and fairness in operations.
- Take initiative in identifying areas for improvement in operations. Solicit and analyze feedback from staff, players, and licensees to implement strategic enhancements.
- Review activity reports and financial statements to assess progress towards objectives. Adjust objectives as needed based on current conditions.
- Maintain a professional demeanor to uphold an orderly atmosphere within the facility.
- Evaluate the performance of reporting teams to ensure compliance with company policies and objectives, as well as contributions towards achieving goals.
What makes you a strong candidate:
- Minimum of 2 years of previous experience in an Operations Management role.
- Minimum of 1 year experience in the iGaming field
- Previous experience in managing teams, preferably with up to 500 employees, and handling a significant volume of new hires is advantageous.
- Familiarity with general IT configuration of Online Casinos and solid understanding of B2B integration processes.
- Basic financial knowledge and experience in budgeting.
- Strong leadership qualities with an emphasis on quality assurance and team development.
- Empathetic, flexible, and proactive personality traits.
- Excellent negotiation skills with the ability to build and maintain positive working relationships at all levels of the company and between different functional and operational departments .
- Ability to work flexible hours, including shifts of 9 hours with breaks, if necessary, both during the day and mid-day.
- Proficiency in MS Office 365 (Excel, PowerPoint, Outlook, and MS Teams).
- Excellent verbal and written communication skills in English. Proficiency in another agreed language is a plus.
What we give you in return:
- We offer an advantageous start salary;
- A detailed company training on highest standards;
- Tremendous growth opportunities in a large fast moving international company;
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more);
- Public transportation cards;
- MultiSport card, covered by the Employer;
- Working place situated a few steps form a subway line;
If we already won your interest, do not hesitate to apply for this opportunity.
We are excited to find YOU!
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#LI-DNI
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