Welcome to our Privacy Policy, effective from August 23rd, 2024. This policy relates to the recruitment and hiring process for the use of the website www.arrisecareers.com.
 
ARRISE respects privacy, security, and online safety, and are committed to protect personal data from the risks of theft, disruption, and unauthorised access to users’ online information and activities. This Privacy Policy is designed to inform you about how we collect, use, and share your personal data through our website or when you interact with us.
 
We may change this Privacy Policy at any time, and if we do, we will notify you of the changes to this page as well as the date that the changes take effect.
 
We encourage and recommend all visitors of this website to read this document in full.
 
1. Introduction
 
1.1. This Privacy Policy sets out the way in which ARRISE (the “company”, “we” or “us“, “our”), a company incorporated and registered in Malta, collects and processes Personal Information.  If you have any questions about this Privacy Policy or the processing of your Personal Information, please contact us at privacy@arrise.com.
 
1.2. By using our website and through the submission of an application or other Personal Information for an open position with us, you acknowledge ARRISE (and any companies in our Group) will process your Personal Information in accordance with this Privacy Policy. If you do not wish to provide your Personal Information on the basis set out in this Privacy Policy, you should not enter the relevant information on the website forms, or otherwise provide us with any of your Personal Information. However, if you do not provide this Information, we may not be able to provide support regarding your queries.
 
1.3. Capitalised terms are defined in this Privacy Policy and shall have the meaning assigned to them under the GDPR.
 
2. The information we collect
 
2.1. As part of operating the Website and for the purposes of recruitment, we collect your Personal Information. “Personal Information” means any information from which you can be personally identified, such as name, age, email address, home or business address, telephone number, internet protocol (IP) address, browser type and version, browser actions and patterns, time zone and location, information about operating system, platform and other technologies on the device you use to access our websites, usage data, device data, survey replies, social media accounts and any other data available on your curriculum vitae (CV) and cover letter.
 
2.2. We collect the Personal Information which you provide to us, including when you register interest on our registration forms. In addition, we collect information about your use of the website and other information necessary for us as set out in this Privacy Policy.
 
3. Information collected from third parties and how we use it
 
Where you decide to start the recruitment process in relation to any of our job postings, you can review the details of the job posting on our recruitment page https://arrisecareers.com/search-and-apply/?_location=canada-toronto&__jvsd=Arrise_com_vArrise&__jvst=Career%20site and then submit your application details there.
 
4. How we use your Personal Information
 
4.1. In accordance with data protection laws, we will only process your Personal Information where we have a lawful basis for doing so. In respect of your Personal Information, these bases are:
 

• Via the www.arrisecareers.com page, we collect information about your device (through cookies and other tracking technologies) to understand how our site is used and to assist in making continuous improvements.
• We will collect your CV (which contains full name, contact number, email address, education, work experience etc.) that you submit for an application for open position with ARRISE.
• Via third parties that we use, who will collect further information from you directly, to support us in gathering and confirming (but not limited to): professional reference checks, criminal check, identity, right to work check, adverse finance check (anti-money laundering) and qualification check. If you have any questions about the use of this data, please contact privacy@arrise.com.

5. Disclosure of your Personal Information
 
5.1. We may, for the identified stated purposes, disclose your Personal Information to any of the following recipients:
 
5.1.1. any company within our Group (including to its employees and sub-contractors) which assists ARRISE in fulfilling the stated purposes or which otherwise has a need to know such information;
 
5.1.2. any third party which assists ARRISE in fulfilling the stated purposes, including (but not limited to) providing support through Human Resources, Legal, Commercial, Compliance or our Information Security teams;
 
5.1.3. any third party which can assist ARRISE in verifying the accuracy of your Personal Information, including financial institutions and credit reference agencies (a record of the search may be retained by such third party);
 
5.1.4. any third party which assists ARRISE in monitoring use of our website, including the detection and prevention of fraud and collusion;
 
5.1.5. any contractors or other advisers auditing any of our business processes or who have the need to access such information for the purpose of advising ARRISE;
 
5.1.6. any law enforcement body which may have any reasonable need to access your Personal Information;
 
5.1.7. any potential purchaser of our business or any investors in it or in any company within our Group (including in the event of insolvency);
 
5.2. If at any time you wish us to stop processing your Personal Information, please contact us at privacy@arrise.com.
 
6. Marketing Preferences
 
6.1. ARRISE or any company within ARRISE Group will not send you unsolicited information regarding any third party’s products or services.
 
6.2. As part of any application process, if the application does not result in a job offer you will have the opportunity to choose whether or not to receive information on future job postings for another 12 months. You will have the opportunity to inform us that you no longer wish to receive such information at a later date or be able to unsubscribe for any automatic email updates within your account. Alternatively, please feel free to contact  privacy@arrise.com to request a deletion of your profile.
 
7. Transfer of your Personal Information outside of the EEA
 
Your Personal Information will be transferred outside of the European Economic Area, both to us and other members of our Group. This includes, but is not limited to, the Ukraine, Isle of Man, Guernsey, India, or any location where you have applied for a position. Where we transfer your personal data outside of the EEA, we will put in place adequate measures to ensure that your Personal Information is kept secure (and such adequate measures shall include: (i) transferring to a jurisdiction which the European Commission recognises as providing adequate protection for the rights and freedoms of data subjects in connection with the processing of their personal data; and (ii) transfers pursuant to standard contractual clauses in accordance with European Commission decisions on transferring personal data).
 
8. Updating your Personal Information
 
You may request an update or deletion of your Personal Information at any time by contacting privacy@arrise.com.
 
9. Your Data Subject Rights
 
9.1. You have the following rights in relation to your Personal Information:
 
9.1.1. a right to access your Personal Information as held by us (also known as a subject access request);
 
9.1.2. a right to receive certain Personal Information in machine-readable format;
 
9.1.3. a right to object to processing where the lawful basis relies on our legitimate interests, however, please note that we may still process your Personal Information where there are other relevant lawful bases or where we have compelling grounds to continue processing your Personal Information in our interests which are not overridden by your rights, interests or freedoms.
 
9.1.4. a right to have inaccurate Personal Information rectified;
 
9.1.5. a right to have certain Personal Information erased where it is no longer necessary for us to process it or where erasing your Personal Information is required in accordance with a legal obligation;
 
9.1.6. a right to request an explanation of the logic involved where we make decisions about you solely through automated means;
 
9.1.7. a right to complain to the Information and Data Protection Commissioner (Malta) at https://idpc.org.mt/, if you have any complaints regarding Data Protection.
 
9.1.8. where we have specifically requested your consent to process your Personal Information and have no other lawful conditions to rely on, you have the right to withdraw this consent; and
 
9.1.9. a right to object to direct marketing, which can be done by opting out of direct marketing via the communication itself.  You also have a right to object to any profiling to the extent that it relates to direct marketing only.
 
9.2. If you are unsure about your rights or are concerned about how your Personal Information may be processed, you should contact your national data protection regulator.
 
9.3. If you would like to exercise any of your rights, then you can do so by contacting us as described below.  Please be aware that while we will try to accommodate any request you make in respect of your rights; they are not absolute rights.  This means that we may have to refuse your request or may only be able to comply with it in part.
 
9.4. Where you make a request in respect of your rights, we will require proof of identification.  We may also ask that you clarify your request. We will aim to respond to any request within one month of verifying your identity.  If we receive repeated requests or have reason to believe requests are being made unreasonably, we reserve the right not to respond.
 
10. Retention of your Personal Information
 
We will retain your Personal Information for the period necessary for us to comply with our legal and regulatory responsibilities and fulfil our legitimate business interests, or until you withdraw your consent.  Accordingly, where it is no longer necessary for us to process your Personal Information, we will delete it sooner.
 
11. Contacting us
 
If at any time you believe that we have not adhered to this Privacy Policy, please contact our privacy team at  privacy@arrise.com.
 
12. Security
 
12.1. We are committed to ensuring that your Personal Information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Personal Information that we collect.
 
12.2. All the Personal Information that you provide us is stored in a secure computing environment protected by secure firewalls to prevent unauthorized access. We control access so that only people who need to access the Personal Information can.  All staff are provided security training and are required to adhere to a comprehensive set of security policies, procedures, and standards related to their jobs.
 
12.3. Where your Personal Information needs to be disclosed to our service providers, we require them to process and protect your Personal Information in a manner consistent with this Privacy Policy and applicable laws.
 
13. Testing
 
Occasionally, we may share limited personal data to test a new third-party service or new software providers, to improve our capabilities to adhere regulatory requirements. Any personal data shared will be fully restricted for the purpose of testing of services, new software, new third-party providers capabilities. This is a mandatory aspect of continuous improvement of services we offer to players and clients.
 
Any data shared to conduct these tests will be deleted promptly at the end of the testing period.
 
14. Your Obligations
 
By providing your Personal Information when submitting a job application with us, you acknowledge that you are required to provide your actual, accurate and complete Personal Information as requested by the company. Furthermore, you must inform us of any changes to your Personal Information so as to ensure it is kept up-to-date and accurate.
 
15. Cookies
 
When visiting our website, we collect cookies from your device, for more information, please read our Cookies Policy.